Privacy Policy
Introduction
Protecting your privacy and safeguarding your personal and financial data are among the highest priorities of Vesta Prime. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website(s), applications, trading platforms, and related services.
Important Information
This Privacy Policy applies to your use of Vesta Prime’s website(s), online trading platforms, mobile applications (the “App”), and to all personal data collected in connection with your account opening, ongoing relationship, and the financial services provided by Vesta Prime.
Who We Are
For the purposes of this Privacy Policy:
Vesta Prime Ltd is a Securities Dealer registered in St. Lucia under registration number 2026-00011.
Your personal data is controlled by the relevant Vesta Prime entity that provides services to you or communicates with you electronically. In certain circumstances, your personal data may be shared between more than one Vesta Prime entity, where legally permissible and operationally necessary.
Any inquiries regarding the use of your personal data should be sent: support@vestaptimes.com
Personal Data We Collect
We may collect, use, store, and process the following categories of personal data:
Identity Data: full name, username, date and place of birth, gender, nationality, country of residence and citizenship.
Contact Data: residential and billing address, email address, telephone numbers.
Verification Documents: passport, national ID, driver’s license, proof of address, utility bills, payslips, tax returns, source-of-funds documentation, and credit checks.
Financial & Economic Data: assets, income, financial position, source of wealth, employment details, bank account and statements, e-wallet and card details.
Professional & Education Data: profession, industry, education background.
Contractual Data: details of products and services provided.
Trading & Risk Data: trading experience, objectives, risk tolerance, and risk profile.
Transaction Data: deposits, withdrawals, payment methods, transaction purposes.
Tax & Regulatory Data: tax identification number and tax residency.
Account & Profile Data: login credentials, trading history, preferences, feedback, and survey responses.
Publicly Available Data: information from public records or open sources.
Marketing & Communication Data: correspondence, chat records, call recordings, and marketing preferences.
Technical & Usage Data: IP address, browser details, operating system, device data, and website/app usage patterns.
How We Collect Data
We collect personal data through:
Account registration and onboarding processes
Use of our website, applications, and services
Communications with our support teams
Third parties such as payment providers, verification services, financial institutions, public databases, affiliates, and regulatory bodies
We may also generate data internally during the provision of our services, including transaction records and compliance data.
Use of Cookies
Vesta Prime uses cookies and similar technologies to:
Ensure website functionality
Enhance security and fraud prevention
Improve user experience and trading performance
Third-party service providers may also place cookies on our behalf for analytics and performance monitoring. You may manage cookie preferences through your browser settings.
Purpose of Processing Personal Data
We process personal data to:
Provide and manage trading and brokerage services
Verify identity and comply with KYC/AML regulations
Process transactions and payments
Communicate with clients and provide customer support
Improve services, platforms, and user experience
Conduct marketing, analytics, and market research
Meet legal, regulatory, and reporting obligations
Detect and prevent fraud, abuse, and financial crime
Resolve disputes and enforce contractual rights
Legal Basis for Processing
We process personal data based on one or more of the following lawful grounds:
Performance of a contract
Compliance with legal and regulatory obligations
Legitimate business interests
Protection of vital interests
Consent, where required by law
You may withdraw consent at any time by contacting us.
Data Sharing & Disclosure
We may share your personal data with:
Other entities within the Vesta Prime group
Payment service providers and financial institutions
Compliance, audit, legal, and professional advisors
Identity verification and fraud prevention providers
Regulatory authorities, tax authorities, and law enforcement agencies
Technology and analytics service providers
All third parties are required to maintain confidentiality and comply with applicable data protection laws.
International Data Transfers
Your personal data may be transferred and stored in jurisdictions outside your country of residence. Where such transfers occur, Vesta Prime ensures appropriate safeguards are in place to protect your data in accordance with applicable laws.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal data is restricted to authorized personnel only.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, including AML and regulatory obligations. When data is no longer required, it is securely deleted or anonymized.
Your Rights
Subject to applicable data protection laws, you may have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent
Lodge a complaint with a data protection authority
To exercise your rights, please contact us at support@vestaptimes.com
Policy Updates
Vesta Prime may update this Privacy Policy from time to time. Any changes will be published on our website, and continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
support@vestaptimes.com